Solution - Document DITA transformation

/

Solution overview

The structured document method based on DITA has been adopted by many companies, such as: NXP, Huawei, DJI, SANY, Hwatsing, Maiwei, Novastar, Sungrow, Bafang Electric, Wuhan Xinyuan Semiconductor, Smartsens, Xiaohua Semiconductor, Geehy Semiconductor and etc.

Manualsware assists enterprises in planning document DITA transformation routes, and on the basis of standard software, provides professional services to ensure the implementation of document structuring.

CCMS as AI Infrastructure. CCMS is no longer just a tool for content storage and publishing — it is evolving into an AI-driven intelligent orchestration platform. Structured, metadata-rich content is the key prerequisite for RAG system accuracy. Without structured content, AI is not reliable. MxContent, as a DITA-based CCMS platform, helps enterprises build trusted content assets optimized for RAG and AI applications.

 
 
 

Professional service 1: Solution design

According to the current stage and needs of the client, combined with our experience, we tailor a structured document solution and roadmap for the client.
 

Content modeling

The appropriate data format is the foundation for further utilization of data. Based on the information in your manual, combined with international standards and our experience, we will model your data and lay a solid foundation for data utilization.

Data conversion

Data exists in legacy format and cannot be effectively reused. We will convert your existing manual into structured data that conforms to the defined data model, which can be reused.

Stylesheet customization

Each customer has their own style in the manuals/documents they publish, which is a component of their brand.

Based on your company's style, we will develop a style for you and publish the content in PDF, MS Word or HTML format, which can be viewed on different devices such as PC, iPad, paper and mobile devices. More importantly, make the data in the content available for computation in other applications or for creating other manuals. PDF Output Sample, MS Word Output Sample

Training

We provide training for your organization to equip them with the necessary skills to continuously transform the information generated in business processes into structured data that can be reused, enabling the enterprise to enter a positive cycle.

Training courses include: 1-Oxygen XML Editor, 2-DITA, 3-AI Course for Documentation Engineers, 4-CSS Style Sheet Development, 5-XSLT & XSL-FO Style Sheet Development, 6-S1000D

Technical Support

After training, documentation engineers may encounter various issues in their daily work.

We provide technical support services to help them solve problems, ensure the continuity of documentation work, and guarantee that structuring can be implemented and generate value.

 

Professional service 3: Feature customization development

Oxygen and PTC Arbortext customization

Our team is composed of a group of experts who have been using and developing Oxygen and Arbortext products for over a decade. The applications we build using Oxygen/Arbortext products include:

  • Airline job card editing and publishing system. Airlines use the system to publish MSN-specific job cards. It issues over 10,000 job cards for an airline every day.
  • Company Management Manual. Editors use this system to edit over 80 management manuals, and publish PDF, HTML, and mobile versions every 6 months.
  • Flight operation manual. Editors import manufacturer manuals, integrate airline changes, and publish them.
  • Aircraft maintenance manual. Editors import manufacturer manuals for use during maintenance work and for creating job cards.
  • Various equipment manuals such as installation instructions, troubleshooting manuals, user manuals, etc.

We provide Oxygen and PTC Arbortext XML customization development to fulfill your business needs.

Customer AI-assisted programming & Custom software development

Customers are domain experts. During their use of AI-assisted programming, we provide requirements analysis, architecture design, and software operations and maintenance services to help customers achieve their business goals using AI programming.

We also provide customized software development services, building web applications or mobile applications.

These applications can be deployed in the user's data center or on cloud servers.

AI Era Structured Content Strategy

CCMS is no longer just a tool for content storage and publishing — it is evolving into an AI-driven intelligent orchestration platform. Structured content is the infrastructure for enterprise AI applications.

DITA + Structure

Topic-based structured writing standard providing a consistent structural framework for content

iiRDS + Semantics

Technical information retrieval standard providing semantic descriptions and metadata markup

Knowledge Graph + RAG

iiRDS-based knowledge graph enhanced retrieval providing high accuracy for AI applications

Trusted AI

Structured content + semantic ontology + knowledge graph = high accuracy, low hallucination trusted AI output

"Without structured content, AI is not reliable. Structured, governable content is the key prerequisite for RAG system accuracy."