Customer Overview
Manualsware provides structured documentation solutions for multiple leading photovoltaic and new energy companies.
Customer Challenges
Inefficient Reuse Across Multiple Models
The company manufactures multiple product models with highly similar but differentiated content across manuals, making efficient reuse impossible.
Time-Consuming and Inconsistent Manual Typesetting
Manual typesetting accounts for 30%-40% of total work — time-consuming and labor-intensive, with inconsistent styles and standards across different personnel.
Multiple Output Formats Required
The same manual content needs to be output in both A4 digital edition and A5 print edition formats.
High Multilingual Translation Costs
Product manuals need to be translated into over a dozen languages, resulting in high annual translation costs and significant budget pressure.
Low Manual Quality Causing Complaints
Product manuals written in Word are generally of low quality, and complaints from end customers have been received.
Inconsistent Terminology
Technical terminology is inconsistent, with the same concept described differently across various manuals.
Manualsware Solutions
DITA Structured Documentation Standards
Use the DITA structured documentation standard to achieve modular content production, reuse and management.
Oxygen XML Editor
Use the Oxygen XML Editor with AI assistance for structured authoring and publishing, greatly improving writing efficiency.
Integration with YiCAT
Integration with the professional translation management software YiCAT for a seamless translation workflow.
Full-Process Implementation Services
Provide Manualsware's full-process technical implementation services to ensure smooth project execution and long-term stable operation.
Results & Value
Increase in Content Reuse Rate
Elimination of Manual Typesetting
Reduction in Translation Costs
Quality Standards & Review Thresholds Established
Customer Testimonial
"Our company exports products to multiple countries worldwide. Recently, when compiling troubleshooting manuals, we implemented the structured documentation solution, achieving significant cost optimization. The multilingual translation costs were initially high. Through structured content, we achieved reuse of common fields and calculation of duplicate content ratios, reducing the translation cost of a single manual by over 50%."
Customized Solutions for Your Enterprise
No matter what document management challenges you face, Manualsware can provide professional solutions.
Book a Free Consultation View More Case Studies